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Stejky
Newbie 
Joined: 09 Oct 2009
Posts: 3
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 Posted: Tue Oct 13, 2009 7:51 am Post subject: Currently payment system is unavailable. Please try again |
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| Hello! I can't buy cigarettes. I see this message ,,Currently payment system is unavailable. Please try again later. '' Where is problem? |
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Customer Support
Site Moderator
Joined: 30 Sep 2005
Posts: 954
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| Posted: Tue Oct 13, 2009 7:59 am Post subject: |
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Hi,
Thank you for contacting us. Our payment system is operational. Please send us an e-mail to our customer support e-mail address so that we could look into your problem. |
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Stejky
Newbie
Joined: 09 Oct 2009
Posts: 3
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| Posted: Wed Oct 14, 2009 12:23 pm Post subject: |
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| I wrote e-mail your customer support and I still haven't got response. |
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Customer Support
Site Moderator
Joined: 30 Sep 2005
Posts: 954
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| Posted: Thu Oct 15, 2009 3:20 pm Post subject: |
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Hi,
You should get our response shortly. We apologize for the delay. |
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micheltettero
Newbie
Joined: 03 Nov 2009
Posts: 1
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| Posted: Tue Nov 03, 2009 7:31 pm Post subject: Currently payment system is unavailable. Please try again |
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| I tried the last month a few times to order, but every time I wanted to pay I get this message: Currently payment system is unavailable. Please try again later. I want to pay with my Visa |
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Customer Support
Site Moderator
Joined: 30 Sep 2005
Posts: 954
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| Posted: Wed Nov 04, 2009 9:33 am Post subject: |
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Hi,
Thank you for contacting us. We advise you to send us an e-mail to our customer support e-mail address so that we could check why you were receiving that message. Please make sure to provide us with your full name and address.
Thank you |
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mwallis
Newbie
Joined: 15 Nov 2009
Posts: 2
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| Posted: Sun Nov 15, 2009 9:06 am Post subject: Same here! |
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I keep getting the same message too!
"Currently payment system is unavailable. Please try again later."
I am trying to pay by AMEX, this is HIGHLY frustrating. |
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mwallis
Newbie
Joined: 15 Nov 2009
Posts: 2
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| Posted: Sun Nov 15, 2009 10:04 pm Post subject: I found the problem |
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They don't take AMEX anymore, but still have it as an option in the checkout page. If you use Visa, it works  |
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Customer Support
Site Moderator
Joined: 30 Sep 2005
Posts: 954
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| Posted: Mon Nov 16, 2009 3:56 pm Post subject: |
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Hi,
We just wanted to let you know that your order placed on November 15 went through, it is being processed.
If you have any further questions about our products or services, please contact us via e-mail.
Thank you for choosing our company! |
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